IT support for your business
Business IT support
that keeps you working.
From an awkward printer to a wider IT refresh, we help businesses with everyday technology and ongoing support shaped around their needs.
Choose the help your business needs
Everyday IT support
Troubleshooting, computers, software and equipment. A clear place to start when something is not working.
Ongoing support
Discuss an agreed support arrangement for your users, devices and business systems.
Projects & improvements
Plan a new setup, upgrade or change, with the work and costs set out before it begins.
The systems behind your working day
Microsoft 365 & email
Accounts, email and everyday administration.
Explore Microsoft 365 & emailNetworks & Wi-Fi
Connections for staff, printers and business equipment.
Explore Networks & Wi-FiBackup & recovery
Protect important information and plan a recovery approach.
Explore Backup & recoverySquare & café systems
Square setup, updates and custom café systems.
Explore Square & café systemsCCTV & access control
CCTV installation and Paxton Net2.
Explore CCTV & access controlEquipment & setup
New computers, software and practical advice on what you need.
Explore Equipment & setupKnow what your support covers.
Your business is not a generic package. We discuss the systems you use, who needs help and the work you want covered. Your written scope should explain the support channels, contact hours, responsibilities and any separately quoted work.
Support arrangement
Users, devices, systems, contact routes and agreed scope.
Separate costs
Hardware, licences, projects, on-site visits and travel are stated in the quote or agreement.
A clear handover
When changing provider, agree access, ownership, documentation and timing before making changes.
From first conversation to support
- 1
Understand your business
Discuss what you use, the problems you are facing and the priorities.
- 2
Agree the scope and costs
Set out routine support, projects, purchases and responsibilities.
- 3
Plan the setup or handover
Arrange the information and access needed for the agreed work.
- 4
Support and review
Work to the agreement and discuss improvements as your needs change.
A few useful answers
Do I have to replace all my equipment?
No replacement is assumed. We can discuss what you have and what needs attention before recommending a change.
How much will support cost?
The quote depends on your users, devices, systems, support needs and any project or on-site work. See How support works for the quoting process.
Do you cover my location?
On-site support across Essex, London and Kent, with Somerset and other areas covered by arrangement.
Let’s talk about your business.
Explain the IT problem or the support you would like. You do not need a technical specification to make an enquiry.