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Essex, London, Kent & beyond · Home and business IT supportExisting customer? Get support →

Business IT support

Business Wi-Fi
and network support.

Help with business networks and Wi-Fi, from an unreliable connection to setting up equipment in a new workspace.

Does this sound familiar?

Wi-Fi dead spots

Some rooms or working areas have an unreliable wireless connection.

Start with what you need.

A useful network starts with understanding the building and the way you work. We discuss the problem, the connection and the equipment before agreeing what investigation or installation is needed.

Investigate first

Establish the affected locations and devices.

Plan the work

Agree equipment, cabling and any installation requirements.

Explain the handover

Record agreed settings and check the installed connections.

A practical way forward

  1. 1

    Describe where it happens

    Explain the rooms, devices and times affected.

  2. 2

    Agree the investigation or project

    Some problems need an on-site visit; the work and travel arrangements are agreed first.

  3. 3

    Install, configure and check

    Check the connections in the areas and on the equipment covered by the job.

A few useful answers

Can you help with Wi-Fi at home?

Yes. Home Wi-Fi is included in the Home IT support service.

Will new Wi-Fi make the broadband faster?

Wi-Fi and the internet connection are different parts of the setup. The investigation should identify which part is causing the problem.

Do I need new equipment?

That depends on the findings. Equipment purchases are discussed and quoted before ordering.

Let’s make the next step clear.

Tell us what is working, what is getting in the way and what you want to change. We can discuss the right approach for your business.

Talk to us